The AI front desk built specifically for insurance agencies — answering every call, intaking claims, verifying callers, and syncing to your CRM or AMS, 24/7.
Tin Innovations brings deep product engineering and automation expertise to operationally intensive industries. navaia is the next step in that evolution: an AI front desk that doesn't just answer calls — it intakes, verifies, routes, and syncs, so every interaction produces a structured outcome.
Traditional reception is a bottleneck: missed calls, inconsistent intake, limited hours, and slow follow-up cost agencies real revenue. navaia flips that model.
It operates as a 24/7 AI front desk — answering every call, capturing FNOL with structured fields, verifying caller identity via KBA and OTP, scheduling callbacks, and syncing every interaction to your CRM or AMS automatically.
navaia was engineered for real-world business pressure—high call volume, peak-hour spikes, after-hours inbound, and teams that can't afford to lose leads. It delivers a natural customer experience while producing structured outcomes for operators.
Natural conversation that never sleeps
Structured first-notice-of-loss and policy change capture every time
Warm-transfer new prospects to the right licensed agent immediately
Callbacks land on Google or Outlook calendar — no double-booking
Every call, transcript, and ticket pushed to HubSpot, Zoho, Pipedrive, or NowCerts
Payment-link workflows with no raw card data
Once an agency experiences what it feels like to never miss a call, capture every FNOL cleanly, and see callbacks scheduled automatically — a traditional front desk starts to feel like a liability overnight.
navaia doesn't just improve the front desk — it turns it into a revenue and retention engine that runs 24/7 without adding headcount.
We're here to change how this industry works. navaia is built to help insurance agencies reduce operational leakage, capture more leads, and scale customer experience without scaling payroll at the same rate.
navaia by Tin Innovations isn't a chatbot.
It's a new standard for how businesses run their front desk—faster, cleaner, and always on.
Start a 7-day free trial — no setup fee, no commitment. Your AI front desk is live in under 30 minutes.